Returns & Exchanges
At Deconstruct, we prioritize your skin's health and satisfaction by offering a hassle-free 15-day return policy for any products that arrive damaged or incorrect. We believe in high-performance formulas and want to ensure you have the best possible experience with our science-led skincare.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return within 15 days of delivery.
Quality Verification
Upload clear photos of the product and its packaging to our portal to help our team verify the condition and batch information.
Secure Packaging
Place the unused item back in its original box with all protective seals intact to ensure it is not damaged during the return transit.
Processing & Refund
Once our warehouse receives and inspects the item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing